This website is operated by ABI AND JOSEPH ONLINE PTY LTD ABN: 40 104 875 569. We respect the privacy of our website users and are committed to protecting your security and privacy.
Collection of Your Information:
We collect information about you through our websites in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. We release account and other personal information only when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of abi and joseph, our users, or others.
Types of Information Collected:
We may collect personal information from you (including, without limitation, your name, email address, phone number, and postal address) when you visit our website, register with our website, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and any search engine or inbound hyperlink used to reach this website. This information is used only for statistical purposes and in regards to how we may enhance the customer experience.
Our website uses "cookies", which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.
How we use Your Information:
We may use your collected information in the following ways:
- To process and fulfil your order, including sending emails to confirm your order status and shipment, along with customary business communications.
- To verify your identity and to assist you if you have forgotten your username or password.
- To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions i.e., marketing material
- To help us learn more about your shopping preferences and personalise this website in accordance with your preferences.
- To analyse trends and statistics.
- To improve or update this website and our products / services.
- To protect the security or integrity of our website and our business
- To respond to your enquiries and communicate with you if necessary.
abi and joseph reserve the right to use customer account holder contact information we collect in order to send you information and marketing offers from abi and joseph. We send marketing messages by email to keep you aware of discounts and exclusive offers. It is within your rights to unsubscribe from the abi and joseph data base at any time by clicking the unsubscribe link embedded in each of our promotional emails or by contacting our customer service team through our contact us portal.
To assist us and help combat spam we kindly request you:
- Please ensure that when entering your contact information into our database you correctly submit your details. Please update us of any change or cancellation of your email address.
- If you do not wish to continue receiving promotional messages from abi and joseph please ensure you unsubscribe from our database.
- If you receive a message from us after you have unsubscribed please assume that it has been sent in error and notify us immediately at firstname.lastname@example.org or by phone on 07 3630 0612
Website and Credit Card Security:
We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions. www.abiandjoseph.com uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read 'https' rather than just 'http'. It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting www.abiandjoseph.com, especially if you access www.abiandjoseph.com from a shared computer.
Linking to Third-Party Websites:
When you click on links and banners on our site that take you to third party web sites, you will be subject to the third party's privacy policies. While we support the protection of privacy on the Internet, abi and joseph cannot be responsible for the actions of any third-party web sites.